Which of the following is a customer satisfaction measure that indicates the success of the training programs implemented by the HR department of an organization?
A) Percentage of employees participating in training programs per job family
B) Percentage of employees receiving tuition refunds
C) Per capita (average) merit increases
D) Training dollars per employee
E) Quality of introduction/orientation programs

Question

Quizplus · Accepted Answer

Customer satisfaction measures for the success of a training system include quality of introduction/orientation programs.

Which of the Following Is a Customer Satisfaction Measure That