Benjamin is an employee at Apex Inc.who has joined a new team.Sam,his supervisor on this new team,describes the set of behaviors that people will expect of Benjamin.He,however,feels that the demands of his new role are contradictory.Which of the following situations is most likely to be the primary source of Benjamin's dissatisfaction about his role?
A) Apex Inc. has brought together employees like Benjamin from different functions to work on a team to develop a new product
B) Benjamin is involved in Apex Inc.'s grapevine communications channel
C) Benjamin is unclear about his work methods because others have different ideas about work processes
D) Apex Inc. has downsized recently, and employees' work is still going through quality checks
E) Benjamin wants to know how Apex Inc. will evaluate his performance on this new work team

Question

Quizplus · Accepted Answer

Role conflict is an employee's recognition that demands of the job are incompatible or contradictory; a person cannot meet all the demands. For example, a company might bring together employees from different functions to work on a team to develop a new product. Team members feel role conflict when they realize that their team leader and functional manager have conflicting expectations of them.

Benjamin Is an Employee at Apex Inc