Brandon,an employee of EduTech Corp.,demonstrates a series of unacceptable behaviors.Marian,his manager,wants to involve an impartial person to look into this matter.However,Ming,the head of the HR department,believes that the problem should be referred to the company's employee assistance program.Which of the following situations is most likely to strengthen Ming's view?
A) If EduTech Corp. wants to terminate Brandon due to problems that involve alcohol abuse
B) If EduTech Corp. wants to use only the simplest, most direct, and least expensive way to settle the dispute
C) If EduTech Corp. wants an experienced and retired judge to resolve the dispute
D) If EduTech Corp. wants only a neutral party from outside the organization to hear the case
E) If EduTech Corp. wants only Brandon's immediate supervisor to hear the complaint

Question

Quizplus · Accepted Answer

While alternative dispute resolution (ADR) is effective in dealing with problems related to performance and disputes between people at work, many of the problems that lead an organization to terminate an employee involve drug or alcohol abuse. In these cases, the organization's discipline program should also incorporate an employee assistance program (EAP). An EAP is a referral service that employees can use to seek professional treatment for emotional problems or substance abuse.

Brandon,an Employee of EduTech Corp