A bottleneck is the step in a process that has the longest cycle time.
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Q29: In services,capacity must be available when the
Q30: Yield management attempts to reshape the demand
Q31: An experience curve displays the relationship between
Q32: Because services have much more volatile demand
Q33: The variability of demand will determine the
Q35: The maximum output rate a process can
Q36: In a typical experience curve,the time per
Q37: Using input measures to assess capacity is
Q38: Qualitative factors are relatively unimportant in capacity
Q39: What term describes the situation when the
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