Management practices that lead to sustained and superior performance, regardless of the technique used, include all but one of the following:
A) Establish a direction, focus on customers, communicate with employees
B) Hire good people, delegate decision-making, perform quality work
C) Empower people, reward performance, maintain high values
D) Align resources, exchange information, achieve teamwork
E) Accelerate change, mechanize functions, reduce staff

Question

Quizplus · Accepted Answer

The management practice listed in option E, "Accelerate change, mechanize functions, reduce staff," does not lead to sustained and superior performance. It may lead to short-term gains, but in the long run, it can harm the organization's ability to compete, innovate, and respond to customers' changing needs. The other options listed, A, B, C, and D, describe essential management practices that can help organizations sustain and improve their performance over time.

Management Practices That Lead to Sustained and Superior Performance, Regardless