Which one of the following is not a substantive culture-changing action that a company's managers can undertake to alter a problem culture?
A) promoting individuals who have stepped forward to advocate the shift to a different culture and who can serve as role models for the desired cultural behavior
B) revising policies and procedures in ways that will help drive cultural change
C) screening all candidates for new positions carefully and hiring only those who appear to fit in with the new culture
D) urging company personnel to search outside the company for work practices and operating approaches that may be an improvement over what the company is presently doing
E) designing compensation incentives that boost the pay of teams and individuals who display the desired cultural behaviors and hit change-resisters in the pocketbook

Question

Quizplus · Accepted Answer

Substantive culture-changing actions involve top management so that personnel can see "unmistakable support," and among these actions are: (1) replacing key executives who stonewall change; (2) promoting individuals who have advocated the culture shift and who can serve as role models for the desired cultural behavior; (3) appointing outsiders with the desired cultural attributes to high-visibility positions; (4) screening all new recruits carefully and hiring only those who appear to fit in with the new culture; (5) mandating that all personnel attend culture-changing programs and events; (6) designing compensation incentives that boost the pay of individuals who display desired cultural behaviors,while hitting the nonbelievers in the pocketbook; and (7) revising policies and procedures in ways that will support the new culture.

Which One of the Following Is Not a Substantive Culture-Changing