According to Herzberg's two-factor theory, characteristics of the workplace, such as company policies, working conditions, pay, and supervision that can make people dissatisfied are referred to as
A)hygiene factors.
B)motivators.
C)intrinsic factors.
D)positive reinforcers.
E)negative reinforcers.

Question

Quizplus · Accepted Answer

Hygiene factors are characteristics of the workplace: company policies, working conditions, pay, co-workers, supervision, and so forth. These factors can make people unhappy if they are poorly managed.

According to Herzberg's Two-Factor Theory, Characteristics of the Workplace, Such