Which of the following statements best describes empowerment?
A) It is what allows the district management to focus on a few stores.
B) It is when employees abuse their positions as associates.
C) It is the authority of the upper management over important decisions.
D) It is when managers share power and decision-making authority with employees.
E) It is a type of management that focuses on hiring powerful people.

Question

Quizplus · Accepted Answer

Empowerment is a process in which managers share power and decision-making authority with employees.When employees have the authority to make decisions,they are more confident in their abilities,have a greater opportunity to provide service to customers,and are more committed to the firm's success.

Which of the Following Statements Best Describes Empowerment