Which of the following is supportive of customer loyalty?
A)It is customers making repeat visits to a retailer and being satisfied with their experiences.
B)It is when customers purchase merchandise and services from the retailer because of their convenient location.
C)It is an emotional connection between a retailer and a customer.
D)It is the state of accumulated transactions that customers build through repeat purchases responding to various promotions to a retailer.
E)It is the sole result of superior customer service.

Question

Quizplus · Accepted Answer

Loyal customers have a bond with the retailer and the bond is based on more than a positive feeling about the retailer,it is more of an emotional connection that doesn't waver with competitors' promotions.

Which of the Following Is Supportive of Customer Loyalty