Question 1

Which of the following instances call for training with an emphasis on far transfer?
A) Securing offices and buildings.
B) Handling routine client questions.
C) Creating a new product.
D) Logging into computers and using software.

Accepted Answer

Creating a new product involves a complex set of skills that may require transfer of knowledge and skills from various domains. Training with an emphasis on far transfer can help employees apply their learning to new and complex situations. The other options listed are more likely to call for training with an emphasis on near transfer, where the focus is on improving performance in specific, well-defined tasks or situations.

Question 2

Which of the following terms refer to a group of two or more trainees who agree to meet and discuss their progress in using learned capabilities on the job?
A) Quality circle.
B) Focus group.
C) Support network.
D) Strategic group.

Accepted Answer

A support network refers to a group of individuals who come together to provide each other with emotional, practical, or professional support. In this case, the group of trainees are meeting to discuss their progress and help each other in using learned capabilities on the job, which qualifies as a support network. Quality circle refers to a group of workers who come together to identify, analyze and solve work-related problems. Focus group refers to a small group of people who are interviewed or surveyed to provide feedback on a product or service. Strategic group refers to a group of firms within an industry that have similar business models, strategies, or target markets.

Question 3

_____ place a high value on money,so linking training to monetary incentives facilitates learning for them.
A) Traditionalists
B) Baby boomers
C) Millenniums
D) Gen Xers

Accepted Answer

Millenniums, also known as Generation Y, are known to place a high value on money and material possessions. They are motivated by monetary incentives and are more likely to learn when there is a financial reward attached to it.

Question 4

Curricula differ from courses in that curricula:
A) consist of narrower learning objectives.
B) include less measurable learning objectives.
C) address a more limited number of competencies.
D) take less time to complete.

Accepted Answer

Curricula encompass broader educational goals and frameworks, often including a wide range of learning objectives that may not always be easily measurable, unlike courses which are more specific and focused.

Question 5

A request for proposal (RFP)is a document mainly used to identify:
A) potential vendors and consultants for training services.
B) employees who do not require training.
C) trainee prerequisites for a training course.
D) disruptive trainees in an organization.

Accepted Answer

An RFP is mainly used to identify potential vendors and consultants for training services. It is a solicitation document that an organization uses to request proposals from potential vendors for a specific project or service.

Question 6

Low levels of opportunity to perform indicate that:
A) training content is not important for the employee's job.
B) refresher courses for trainees are not necessary.
C) there is no decay in learned capabilities of employees.
D) the work environment is not interfering with the use of new skills.

Accepted Answer

Low levels of opportunity to perform indicate that the employee is not getting much chance to use the newly learned skills or knowledge. It does not necessarily imply that the training content is not important, but rather that the employee is not able to apply it in their job. Refresher courses may still be necessary to reinforce learning, and decay in learned capabilities may still occur even if the opportunities to perform are low. The work environment may or may not be interfering with the use of new skills, but the low opportunity to perform indicates that the employee is not able to apply their skills in a practical setting.

Question 7

A lesson plan overview matches major activities of a training program and _____.
A) instructor prerequisites
B) trainee prerequisites
C) specific times or time intervals
D) funding required for the training

Accepted Answer

A lesson plan overview includes major activities and their corresponding time intervals, but does not typically include information about instructor or trainee prerequisites or funding required for the training.

Question 8

The program design process for training typically begins with:
A) encouraging learners to apply what they have learned to their work.
B) preparing a concept map and curriculum road map to facilitate learning.
C) preparing, motivating, and energizing trainees to attend the learning event.
D) preparing instruction (classes, courses, programs, lessons) to facilitate learning.

Accepted Answer

The program design process for training typically begins with preparing, motivating, and energizing trainees to attend the learning event, as this sets the stage for effective learning and engagement.

Question 9

A(n)_____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.
A) concept map
B) design document
C) lesson plan
D) action plan

Accepted Answer

A design document outlines the details of the training program itself, while a lesson plan outlines the specific content and structure of each individual lesson or session within the program. A concept map is a visual tool used to organize and connect information. An action plan outlines the steps that trainees and managers will take to ensure that the training is successfully implemented and transferred to the job. Therefore, the best choice for a written document that includes steps to ensure that training transfers to the job is an action plan.

Question 10

Which of the following statements is true of near transfer?
A) If the tasks emphasized in training involve more variable interactions with people or equipment and unpredictable responses, then instruction should emphasize near transfer.
B) Programs that emphasize near transfer should ideally include general principles that might apply to a greater set of contexts than those presented in the training session.
C) Teaching learners to create a new product or solve a difficult problem requires training with an emphasis on near transfer.
D) In near transfer, trainees should be encouraged to focus only on important differences between training tasks and work tasks rather than unimportant differences.

Accepted Answer

Near transfer involves applying learned skills to situations that are very similar to the training context. Trainees should focus on important differences between training tasks and work tasks to ensure effective application.

Question 11

A(n)_____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness and relevance of course content.
A) concept map
B) request for proposal
C) application blank
D) application assignment

Accepted Answer

A concept map is a visual tool that helps learners organize and connect new concepts to prior knowledge. This process can help learners get into the appropriate mental state for learning and understand the relevance of course content to their personal and work-related goals.

Question 12

The dimensions of the Myers-Briggs Type Indicator combine to form _____ personality types.
A) sixteen
B) fourteen
C) twelve
D) eighteen

Accepted Answer

The Myers-Briggs Type Indicator (MBTI) is derived from the work of Carl Jung and combines four sets of opposing preferences: Extroversion (E) vs. Introversion (I), Sensing (S) vs Intuition (N), Thinking (T) vs Feeling (F), and Judging (J) vs Perceiving (P). Each preference is given a letter, and the combination of these four letters creates 16 unique personality types.

Question 13

Which of the following statements is true of lesson plans?
A) They are typically less detailed than the design document.
B) They ensure that both the trainee and the trainer are aware of the course and program objectives.
C) They include several courses and mainly focus on developing a set of competencies needed to perform a job.
D) They are not documented; therefore, they cannot be shared with managers who pay for training services.

Accepted Answer

Lesson plans are designed to ensure that both the trainee and the trainer are aware of the course and program objectives. While they may be less detailed than the design document, they are still documented and can be shared with managers who pay for training services. They typically focus on one course or module rather than several, and are designed to help learners develop the specific competencies needed for a particular job.

Question 14

Which of the following statements is true of traditionalists?
A) They like to be put on the spot in front of other trainees.
B) They dislike trainers asking them to share their experiences or anecdotes.
C) They prefer dynamic learning environments.
D) They value direct presentation of information that is organized logically.

Accepted Answer

Traditionalists were born between 1922 and 1945 and grew up during a time of rapid expansion and upheaval in the United States. They prefer direct presentation of information that is organized logically, as they tend to be respectful of authority, enjoy structure and hierarchy, and value history and the past.

Question 15

In training,the greatest level of support that a manager can provide is to:
A) participate in training as an instructor.
B) allow trainees to attend training.
C) provide trainees opportunity to practice what they have learnt.
D) discuss progress of the training sessions with trainees.

Accepted Answer

The answer of In training,the greatest level of support that...

Question 16

In opportunity to perform,activity level refers to the _____.
A) number of trained tasks performed on the job
B) frequency with which trained tasks are performed on the job
C) critical nature of the trained tasks that are actually performed on the job
D) number of employees performing a similar trained task

Accepted Answer

Activity level refers to the frequency with which trained tasks are performed on the job. It is a measure of how often the individual has the opportunity to use their skills and abilities in performing their job tasks.

Question 17

According to the Myers-Briggs Type Indicator (MBTI),which of the following types of learners require instructors to emphasize on personal needs,beliefs,values,and experiences?
A) Proactive learners.
B) Feeling learners.
C) Thinking learners.
D) Reactive learners.

Accepted Answer

Feeling learners (identified by the MBTI) tend to make decisions based on personal values and beliefs, so instructors should emphasize these factors in their teaching to better engage these learners.

Question 18

_____ review sessions are meetings between a manager and employee,during which the strengths and weaknesses of the employee's performance are discussed and improvement goals agreed upon.
A) Performance testing
B) Performance appraisal
C) Performance engineering
D) Performance budget

Accepted Answer

Performance appraisal is the process of evaluating and assessing the job performance of an employee. In this process, review sessions are conducted between the manager and the employee. The purpose of these sessions is to discuss the employee's strengths and weaknesses, set goals for improvement, and provide feedback. Therefore, option B - Performance appraisal - is the best choice. Options A, C, and D are not related to this process.

Question 19

If trainers in a firm want access to valuable information about the transfer of training problems that trainees encounter,they should typically use the _____.
A) supply chain management system
B) electronic performance support system
C) transaction processing system
D) business process reengineering system

Accepted Answer

The best choice for trainers to access information about transfer of training problems that trainees encounter would be an electronic performance support system, which is designed to provide assistance and guidance to users in real-time while they are performing a specific task or activity. This system would allow trainers to track trainee progress and identify any areas where additional support or training might be necessary. The supply chain management system, transaction processing system, and business process reengineering system are not directly related to training and development activities, so they would not be helpful in this context.

Question 20

If training emphasizes total-group discussion with limited presentation and no small-group interaction,a _____ seating arrangement will be most effective.
A) conference-type
B) horseshoe
C) fan-type
D) classroom-type

Accepted Answer

The answer of If training emphasizes total-group discussion with limited...

Quiz 5: Program Design

Which of the following instances call for training with an emphasis on far transfer?

Which of the following terms refer to a group of two or more trainees who agree to meet and discuss their progress in using learned capabilities on the job?

_____ place a high value on money,so linking training to monetary incentives facilitates learning for them.

Curricula differ from courses in that curricula:

A request for proposal (RFP) is a document mainly used to identify:

Low levels of opportunity to perform indicate that:

A lesson plan overview matches major activities of a training program and _____.

The program design process for training typically begins with:

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

Which of the following statements is true of near transfer?

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness and relevance of course content.

The dimensions of the Myers-Briggs Type Indicator combine to form _____ personality types.

Which of the following statements is true of lesson plans?

Which of the following statements is true of traditionalists?

In training,the greatest level of support that a manager can provide is to:

In opportunity to perform,activity level refers to the _____.

According to the Myers-Briggs Type Indicator (MBTI) ,which of the following types of learners require instructors to emphasize on personal needs,beliefs,values,and experiences?

_____ review sessions are meetings between a manager and employee,during which the strengths and weaknesses of the employee's performance are discussed and improvement goals agreed upon.

If trainers in a firm want access to valuable information about the transfer of training problems that trainees encounter,they should typically use the _____.

If training emphasizes total-group discussion with limited presentation and no small-group interaction,a _____ seating arrangement will be most effective.