Every time a Netflix customer returns a DVD,Netflix asks the customer to evaluate the DVD relative to other DVDs on a scale of one to five.A five means that the customer thought this DVD was better than most others while a one means that the DVD is among the worst.In this example,Netflix is using a(n) _____ question to learn customer preferences.
A) administrative
B) checklist
C) ranking
D) rating
E) semantic differential
Correct Answer:
Verified
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