As part of effective IT planning in systems development life cycle,a return on investment (ROI)calculation may be performed as part of the economic feasibility analysis.Often,many of the benefits from a new information system may be intangible benefits (e.g.system is easier to use or system enhances customer service,etc.)that are hard to quantify in an income statement.What are some intangible benefits of a state-of-the-art course registration system at your college or university?
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