Quiz 2: Cross-Cultural Business
Business
Q 1Q 1
The first step in analyzing a nation's potential for international business activity is to examine its business climate.
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True False
True
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True False
False
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True False
False
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True False
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True False
Q 6Q 6
Subcultures contribute very little to national culture and can be safely ignored when making marketing and production decisions.
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True False
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True False
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True False
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True False
Q 10Q 10
The cultural component that deals with elements of imagery and symbolism is known as material culture.
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True False
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True False
Q 12Q 12
Folk customs that spread by cultural diffusion to other regions develop into popular customs.
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True False
Q 13Q 13
A nuclear family comprises of one's immediate family,along with grandparents,uncles,aunts,and cousins.
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True False
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True False
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True False
Q 16Q 16
When going global with an Internet presence,it is highly beneficial for a business to localize its Web site.
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True False
Q 17Q 17
Literacy tests offer a reliable basis on which one nation's educational level can be compared with another.
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True False
Q 18Q 18
Nations that invest in worker training programs are usually rewarded with an increase in productivity and a rise in income.
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True False
Q 19Q 19
Brain drain is the departure of highly educated people from one profession,geographic region,or nation to another.
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True False
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True False
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True False
Q 22Q 22
Businesspeople measure material culture to determine whether a market can support production activities.
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True False
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True False
Q 24Q 24
A culture with small power distance tends to be characterized by considerable inequality between superiors and subordinates.
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True False
Q 25Q 25
Cultures that score low on uncertainty avoidance tend to be less open to change and new ideas.
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True False
Q 26Q 26
Which of the following terms is defined as the set of values,beliefs,rules,and institutions held by a specific group of people?
A)law
B)philosophy
C)culture
D)science
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Multiple Choice
Q 27Q 27
Ethnocentricity can be defined as the ________.
A)scientific description of individual human societies
B)systematic study of an ethnic group's religious core
C)merging of all ethnic practices into one homogeneous culture
D)belief that one's own ethnic group or culture is superior to that of others
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Multiple Choice
Q 28Q 28
Detailed knowledge about a culture that enables people to work happily and effectively within it is called ________.
A)cultural literacy
B)cultural imperialism
C)cultural diffusion
D)cultural divergence
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Multiple Choice
Q 29Q 29
Bob is a journalist who intends to spend the next five months exploring Konesia.In order to be able to fit in with the locals,he studies their culture in detail.He familiarizes himself with their tastes and preferences,takes note of their taboos,and memorizes many of their sayings and phrases.Which of the following terms best describes his actions?
A)material culture
B)popular culture
C)cultural imperialism
D)cultural literacy
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Multiple Choice
Q 30Q 30
Which of the following is defined as a group of people who share a unique way of life within a larger,dominant culture?
A)macroculture
B)subculture
C)cultural universal
D)monoculture
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Multiple Choice
Q 31Q 31
The Toro-Hessians are a minority group in the Margoza Archipelago,with a set of preferences,attitudes,and taboos,distinct from that of the national culture.Therefore,they are often overlooked when foreign businesses choose to customize their products for the inhabitants of the islands.The Toro-Hessian community is an example of ________.
A)cultural universal
B)monoculture
C)subculture
D)stratification
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Multiple Choice
Q 32Q 32
Which of the following is a cultural component that implies gauging the beauty and appeal of artwork?
A)customs
B)mores
C)folkways
D)aesthetics
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Multiple Choice
Q 33Q 33
Which of the following terms is used to refer to the ideas,beliefs,and customs to which people are emotionally attached?
A)attitudes
B)memetics
C)aesthetics
D)values
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Multiple Choice
Q 34Q 34
Which of the following terms is used to refer to the positive or negative evaluations,feelings,and tendencies that individuals harbor toward objects or concepts?
A)customs
B)attitudes
C)traditions
D)values
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Multiple Choice
Q 35Q 35
Which of the following statements is true of attitudes?
A)Over the years,they become more rigid than values.
B)They are learned from role models.
C)Because they're formed within a cultural context,they mirror the attitudes of surrounding countries.
D)They are developed only for the most important aspects of life.
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Multiple Choice
Q 36Q 36
A(n)________ is anything that represents a culture's way of life,including gestures,material objects,traditions,and concepts.
A)social structure
B)social status
C)cultural baggage
D)cultural trait
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Multiple Choice
Q 37Q 37
________ is increasing the pace of both cultural diffusion and cultural change.
A)Collectivism
B)Enculturation
C)Fundamentalism
D)Globalization
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Multiple Choice
Q 38Q 38
Which of the following refers to the process by which cultural traits spread from one culture to another?
A)cultural heterogeneity
B)cultural imperialism
C)cultural diffusion
D)cultural literacy
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Multiple Choice
Q 39Q 39
Cultural change occurs when people integrate into their culture the gestures,material objects,traditions,or concepts of another culture through ________.
A)ethnocentricism
B)cultural diffusion
C)social stratification
D)xenocentrism
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Multiple Choice
Q 40Q 40
The practice of exchanging rings at weddings,which was initially a pagan ritual,is now followed by most people across the world.Which of the following does this illustrate?
A)cultural literacy
B)cultural encoding
C)cultural diffusion
D)cultural lag
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Multiple Choice
Q 41Q 41
________ facilitate(s)the process of cultural imperialism.
A)Strict product liability laws
B)Relaxed trade and investment barriers
C)Technological stagnation
D)Social media censorship
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Multiple Choice
Q 42Q 42
________ refers to the replacement of one culture's traditions,folk heroes,and artifacts with equivalents from another.
A)Cultural imperialism
B)Social stratification
C)Cultural encoding
D)Social conditioning
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Multiple Choice
Q 43Q 43
The sale of Hollywood movies in Konesia has doubled in the last five years while those of locally-produced movies has fallen.In addition to this,sociologists have noted that currently,the teenagers of Konesia are less inclined to don their traditional costumes,preferring to adopt Western clothes instead.These changing trends illustrate ________.
A)cultural imperialism
B)cultural universal
C)cultural retention
D)cultural elitism
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Multiple Choice
Q 44Q 44
________ is a system in which a supervisor walks an employee through every step of an assignment or task,monitoring the results at each stage.
A)Situational attribution
B)Situational management
C)Social mobility
D)Social stratification
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Multiple Choice
Q 45Q 45
Which of the following terms is used to refer to habits or ways of behaving in specific circumstances that are passed down through generations?
A)customs
B)attitudes
C)prejudices
D)aesthetics
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Multiple Choice
Q 46Q 46
A folk custom can be defined as ________.
A)behavior shared by a heterogeneous group or by several groups of people
B)behavior,often dating back several generations,that is practiced by a homogeneous group of people
C)positive or negative evaluations,feelings,and tendencies that individuals harbor toward objects or concepts
D)positive or negative evaluations,feelings,and tendencies that individuals harbor toward themselves
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Multiple Choice
Q 47Q 47
Folk customs that spread by cultural diffusion to other regions develop into ________.
A)trash culture
B)traditions
C)popular customs
D)superstitions
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Multiple Choice
Q 48Q 48
The practice by which managers and other employees find jobs within their own companies for relatives is known as ________.
A)ethnocentricism
B)enculturation
C)nepotism
D)stratification
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Multiple Choice
Q 49Q 49
Nepotism often prevails in ________ cultures.
A)extended-family
B)individualistic
C)monotheistic
D)nuclear family
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Multiple Choice
Q 50Q 50
________ refers to socially learned traits associated with,and expected of,men or women.
A)Conformity
B)Social mobility
C)Individualism
D)Gender
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Multiple Choice
Q 51Q 51
Which of the following terms is used to refer to the process of ranking people into social layers or classes?
A)social transformation
B)social stratification
C)social loafing
D)social mobility
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Multiple Choice
Q 52Q 52
________ tend to occupy the highest social layer in industrialized countries.
A)Teachers
B)Scientists
C)Medical doctors
D)Business leaders
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Multiple Choice
Q 53Q 53
________ refers to the ease with which individuals can move up or down a culture's social ladder.
A)Social standing
B)Social mobility
C)Social inertia
D)Social loafing
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Multiple Choice
Q 54Q 54
A caste system is a system of social stratification in which ________.
A)a person's social status is decided by his acquired wealth
B)a person's position in society depends upon his educational qualifications and achievements
C)people are born into a social ranking,with no opportunity for social mobility
D)people join highly exclusive associations that encourage external interaction
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Multiple Choice
Q 55Q 55
Mika finds that he has very little control over several aspects of his life.Whether his education or occupation,the few options available to him are determined by his birth.Which of the following is a characteristic of Mika's society?
A)There is no distinction between the people of high and low birth in Mika's culture.
B)Mika belongs to a society in which there is little scope for mobility.
C)Mika belongs to a society in which economic wealth determines social status.
D)Mika belongs to a society in which caste system and social status is a myth.
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Multiple Choice
Q 56Q 56
A class system is a system of social stratification in which ________.
A)people are divided into various political groups and subgroups
B)a person's social rank depends upon his/her parentage
C)people join highly exclusive associations that forbid external interaction
D)personal ability and actions determine an individual's social status and mobility
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Multiple Choice
Q 57Q 57
Which of the following is the most common form of social stratification in the world today?
A)racial segregation
B)class system
C)gender-based division
D)language-based stratification
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Multiple Choice
Q 58Q 58
The ________ played a major role in the development of capitalism and free enterprise in nineteenth-century Europe.
A)pillars of Islam
B)Shinto doctrine
C)Protestant work ethic
D)tenets of Judaism
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Multiple Choice
Q 59Q 59
________ is crucial in production facilities where nonnative managers supervise local employees.
A)Ethnocentricism
B)Language proficiency
C)Cultural isolation
D)Individualism
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Multiple Choice
Q 60Q 60
Lingua franca is ________.
A)a language spoken by all countries in a continent
B)a form of non-verbal language adopted by all nations as the official language for business transactions
C)a unique language developed by Asian countries
D)a "link" language understood by two parties who speak different native languages
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Multiple Choice
Q 61Q 61
Which of the following terms is used to refer to the departure of highly educated people from one profession,geographic region,or nation to another?
A)social mobility
B)repatriation
C)stratification
D)brain drain
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Multiple Choice
Q 62Q 62
Over the last ten years,nearly 90% of medical graduates from Konesia have left the country for higher-paying jobs in the United States.What phenomenon has Konesia been witnessing?
A)vested outsourcing
B)brain drain
C)redeployment
D)repatriation
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Multiple Choice
Q 63Q 63
Reverse brain drain is the process by which ________.
A)manual laborers migrate from low-income countries to high-income countries
B)former communist nations lure professionals back to their homeland
C)students from Europe choose to enroll themselves in American universities
D)companies in high-income countries hire people from low-income countries to fill white-collar positions
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Multiple Choice
Q 64Q 64
Konesia is a country with a number of offshore islands.Its landscape is characterized by deep valleys,rocky plains,and impassable mountains.Which of the following statements about the country is true,keeping its topography in mind?
A)Konesia is the ideal place to set up production facilities for multinational companies.
B)Konesia experiences a slow rate of cultural change.
C)Konesia is a receptive market for foreign automobile companies.
D)Konesia is greatly susceptible to cultural imperialism.
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Multiple Choice
Q 65Q 65
Which of the following terms refers to the technology used in a culture to manufacture goods and provide services?
A)vernacular culture
B)popular culture
C)trash culture
D)material culture
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Multiple Choice
Q 66Q 66
________ is often used to measure the technological advancement of a nation's markets or industries.
A)Material culture
B)Popular culture
C)Trash culture
D)Vernacular culture
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Multiple Choice
Q 67Q 67
________ cultures value hard work and promote entrepreneurial risk taking.
A)Short-term oriented
B)High uncertainty avoidance
C)Individualist
D)Collectivist
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Multiple Choice
Q 68Q 68
Andy comes from a culture that emphasizes hard work and promotes the entrepreneurial spirit within individuals.While he and his coworkers are encouraged to achieve their personal goals,they are also held responsible for their actions.According to Hofstede's framework,which of the following dimensions does this culture illustrate?
A)feminity
B)individualism
C)high power distance
D)high uncertainty avoidance
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Multiple Choice
Q 69Q 69
According to Hofstede's framework,which of the following dimensions describes the degree to which a culture accepts social inequality among its people?
A)power distance
B)uncertainty avoidance
C)individualism
D)collectivism
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Multiple Choice
Q 70Q 70
According to Hofstede's framework,organizations which have cultures that score high on ________ tend to be more hierarchical,with power deriving from prestige,force,and inheritance.
A)uncertainty avoidance
B)power distance
C)short-term orientation
D)femininity
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Multiple Choice
Q 71Q 71
According to Hofstede's framework,a culture with large power distance tends to be characterized by ________.
A)inequality between superiors and subordinates
B)the absence of any form of hierarchy
C)power derived from hard work and entrepreneurial drive
D)a preference for individualism over collectivism
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Multiple Choice
Q 72Q 72
Sally,a social worker from the United States,has been stationed in Konesia for a year.She notices several things about the Konesian society; the people who report to her,for example,do so with an excessive amount of submissiveness,and her superior seems to expect the same of her.Which of the following statements about Konesia would be consistent with Hofstede's framework?
A)Konesians work best in an informal environment.
B)Konesia has a large power distance culture.
C)Konesian society is primarily individualistic.
D)Konesians derive power from their entrepreneurial drive.
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Multiple Choice
Q 73Q 73
According to Hofstede's framework,a culture with ________ values security and places its faith in strong systems of rules and procedures in society.
A)large uncertainty avoidance
B)low power distance
C)short-term orientation
D)high individualism
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Multiple Choice
Q 74Q 74
According to Hofstede's framework,cultures scoring high on the dimension of ________ tend to be characterized by personal assertiveness and the accumulation of wealth,typically translating into an entrepreneurial drive.
A)power distance
B)collectivism
C)uncertainty avoidance
D)masculinity
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Multiple Choice
Q 75Q 75
According to Hofstede's framework,cultures scoring high on the dimension of ________ generally have more relaxed lifestyles in which people are more concerned about caring for others as opposed to material gain.
A)feminity
B)ethnocentricity
C)imperialism
D)individualism
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Multiple Choice
Q 76Q 76
According to Hofstede's framework,cultures that score high on ________ value respect for tradition,thrift,and perseverance,and have strong work ethics.
A)power distance
B)masculinity
C)uncertainty avoidance
D)long-term orientation
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Multiple Choice
Q 77Q 77
According to Hofstede's framework,a culture that scores low on ________ is characterized by individual stability and reputation,fulfilling social obligations,and reciprocation of greetings and gifts.
A)collectivism
B)uncertainty avoidance
C)long-term orientation
D)feminity
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Multiple Choice
Q 78Q 78
According to Hofstede's framework,a culture that scores low on ________ can change more rapidly because tradition and commitment are not impediments to change.
A)masculinity
B)individualism
C)long-term orientation
D)risk-taking
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Multiple Choice
Q 79Q 79
Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
-Which of the following statements,if true,strengthens their argument?
A)The Education Board of France has made it mandatory for schools to teach students English as a second language.
B)The sales of English novels have risen sharply,while those of French novels have declined to a corresponding extent.
C)Stores now advertise their presence with two placards; one in English and one in French.
D)French fashions are no longer popular in English speaking countries.
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Multiple Choice
Q 80Q 80
Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
-Which of the following statements,if true,weakens their argument?
A)Hollywood movies star French actors very often.
B)English novels are more expensive than French novels.
C)Contemporary French artists have failed to come up with original songs.
D)A larger number of children are being given English names than traditional French names.
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Multiple Choice
Q 81Q 81
Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
-Upon what assumption does their argument rest? They argument assumes that ________.
A)the people of France prefer English music and movies to French music and movies
B)the people of France no longer speak French
C)the people of other countries aren't open to French cultural elements
D)Hollywood movies don't have French subtitles
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Multiple Choice
Q 82Q 82
Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
-Their argument is vulnerable to criticism because ________.
A)most restaurants still display their menu cards in French
B)they fail to take other social and cultural factors into account
C)they do not distinguish between movies made by studios in England and movies made in Hollywood
D)no other country screens French movies or star French actors
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Multiple Choice
Q 83Q 83
Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
-Surveys conducted by a group of sociologists show that French children display more familiarity with the superheroes of Hollywood movies than with the heroes of their traditional folklore.The French Government can use this fact to prove the effect of ________ within their country.
A)cultural imperialism
B)social stratification
C)ethnocentricism
D)racism
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Multiple Choice
Q 84Q 84
Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
-The French Government promotes the concept of ________ by building museums and monuments to preserve the legacies of important events and people.
A)subculture
B)national culture
C)popular culture
D)monoculture
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Multiple Choice
Q 85Q 85
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country.
-Which of the following terms describes Betty's effort to learn more about the Chinese culture?
A)cultural literacy
B)cultural imperialism
C)cultural divergence
D)cultural heterogeneity
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Multiple Choice
Q 86Q 86
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country.
-When selecting employees to help her establish their chain in China,she decides not to transfer Craig,as he believes that the people of China are less competent and skilled than the people of his country.What trait does Craig display?
A)individualism
B)imperialism
C)ethnocentricism
D)collectivism
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Multiple Choice
Q 87Q 87
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country.
-Betty notices that organizations in China tend to be hierarchical with power derived from prestige and force.Which of the following statements is consistent with her observation?
A)Chinese society considers caste system and class system a myth.
B)Chinese men are subordinate to Chinese women.
C)China scores high on the power distance dimension.
D)China owes its success to its individualistic society.
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Multiple Choice
Q 88Q 88
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country.
-Once in China,Betty witnesses the ease with which Chinese employees incorporate change and new ideas into their work-unlike the people of Oceania who prefer strong systems of rules and guidelines.Which of the following statements within Hofstede's framework is consistent with her observation?
A)China scores low on the uncertainty avoidance dimension.
B)China scores high on the feminity dimension.
C)Chinese organizations are the least entrepreneurial.
D)Chinese organizations have high levels of employee turnover.
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Multiple Choice
Q 89Q 89
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country.
-One of Betty's employees,Dan,oversees the hot dog joint's decor.He designs all menu cards in shades of red and gold because those are considered lucky colors in China.He also uses his knowledge of Feng Shui when designing the building's interior.The cultural component Dan is involved in is ________.
A)ethics
B)stratification
C)imperialism
D)aesthetics
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Multiple Choice
Q 90Q 90
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country.
-Against Betty's judgment,her boss decides to market Frankfurter's beef sausages in the town of Xunagshi,believing that it would rake in a huge profit.Which of the following,if true,would prove that her boss's decision is a bad one?
A)There are very few vegetarians in Xunagshi.
B)Due to their exposure to the Western culture,the youth of Xunagshi is more open to fast food than the town elders.
C)The traditional dishes of Xunagshi are more expensive than the beef sausages.
D)Xunagshi has a large Hindu population,all of whom are forbidden from eating beef.
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Multiple Choice
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Essay
Q 92Q 92
Are the Kluckhohn-Strodtbeck and Hofstede frameworks useful for understanding subcultures? Why or why not?
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Essay
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Essay
Q 94Q 94
Distinguish between attitudes and values.How do cultures differ in their attitudes toward cultural change?
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Essay
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Essay
Q 96Q 96
Explain the concept of culture.Why is it important to avoid ethnocentricity and gain cultural literacy?
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Essay
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Q 98Q 98
Discuss the concept of lingua franca and how it affects communication in international business.
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Essay
Q 99Q 99
What are the two types of family groups? Why does the family play an important role in affecting business activities across the world?
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Essay
Q 100Q 100
Differentiate between folk and popular customs.Why are popular customs seen as a threat by some cultures? Support your answer with an example.
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Essay