When implementing a CRM project it is important to consider the following:
A) political concerns
B) cultural concerns
C) technological concerns
D) ethical concerns
E) all of the above

Question

Quizplus · Accepted Answer

All of the above choices should be considered when implementing a CRM project.

Political concerns may include concerns from different departments or stakeholders within the organization who may have differing opinions on the project. Cultural concerns may include ensuring that the new system aligns with the company's values and beliefs. Technological concerns may include issues with data security or system compatibility. Ethical concerns may include ensuring that customer data is handled in a transparent and responsible manner. Therefore, all of these concerns must be taken into account for a successful CRM project implementation.

When Implementing a CRM Project It Is Important to Consider