Which of the following is NOT a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
A) Benchmarking and the adoption of best demonstrated practices.
B) Business process reengineering.
C) Strategic resource training.
D) TQM and Six Sigma quality control techniques.
E) Activity-based costing.

Question

Quizplus · Accepted Answer

Strategic resource training is a tool for developing employee competencies and skills, but it is not directly related to promoting operating excellence or strategy execution. The other options, benchmarking, business process reengineering, TQM and Six Sigma, and activity-based costing, all directly contribute to improving operational performance and executing strategy more effectively.

Which of the Following Is NOT a Tool That Managers