Two team members who disagree over their work schedule approach their team leader to help resolve the conflict.Based on your knowledge of third-party conflict resolution,to avoid feelings of unfairness by the team member,the team leader should:
A)help the employees resolve their own conflict,with the team leader serving as a mediator to help them clarify their differences and common interests in the dispute.
B)ask the employees to avoid the conflict and move on.
C)tell each employee to present a solution,then the team leader would randomly choose one of them.
D)refuse to allow the conflict and ignore both employees.
E)tell the employees that their personal leave has been cancelled this year because they couldn't agree on such a trivial issuE.

Question

Quizplus · Accepted Answer

The best choice in this scenario is to act as a mediator and help the employees resolve their conflict. This approach empowers the employees to take charge of their situation, recognize their interests, and find a mutually acceptable solution. It also promotes fairness and equality by treating all parties involved equally and giving them the opportunity to express their concerns and preferences. A third-party conflict resolution approach fosters a positive and healthy working environment by decreasing tension and promoting teamwork.

Two Team Members Who Disagree Over Their Work Schedule Approach