A major obstacle to implementing TQM can be an emphasis on long-term financial results.
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Q43: The PDSA cycle forms the conceptual basis
Q44: TQM expands the traditional view of quality
Q49: ISO standards aid in transferring technology to
Q50: The purpose of benchmarking is to establish
Q51: ISO standards apply only to manufacturing organizations.
Q53: A quality circle is a cross-functional team
Q55: The PDSA cycles is also referred to
Q59: Suppliers are not included in quality assurance
Q60: The benchmark organization must be chosen from
Q73: Costs of inspectors, testing, test equipment, and
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