The PDSA cycle forms the conceptual basis for continuous improvement.
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Q38: Cost of inspectors, testing, test equipment, and
Q39: Quality certification refers to a process of
Q40: Customer expectations tend to change over time,
Q41: The quality certification that deals primarily with
Q42: When an organization comes to the realization
Q44: TQM expands the traditional view of quality
Q45: ISO certification differs substantially from the Baldrige
Q46: Total quality management attempts to involve everyone
Q47: Three key philosophies in TQM are continuous
Q48: A quality circle is amanagement team focused
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