A Performance Management System Designed with a Strong Quality Orientation

A performance management system designed with a strong quality orientation can be expected to:

A) emphasize an assessment of system factors in the measurement system, but not of the person factors.
B) emphasize that managers and employees work separately to solve performance problems.
C) involve only the external customers in setting standards and measuring performance.
D) use multiple sources to evaluate person and system factors.
E) share the financial rewards of successes with employees according to how much they have contributed to them.