In human resource management, the process of resolving disputes through discussion is known as:
A)benchmarking.
B)delayering.
C)downsizing.
D)collective bargaining.
E)exempting.

Question

Quizplus · Accepted Answer

Labor unions' major benefit to society is the institutionalization of industrial conflict, which is therefore resolved in the least costly way. Thus, although disagreements between management and labor continue, it is better to resolve disputes through discussion (collective bargaining)than by battling in the streets.

In Human Resource Management, the Process of Resolving Disputes Through