A salesperson's best line of defense when something goes wrong during his sales presentation is to:
A) blame his assistant or secretary for not having prepared properly for the meeting.
B) ask the prospect if the meeting can be rescheduled for later.
C) continue in the presentation as though nothing went wrong.
D) maintain the proper perspective and a sense of humor.
E) do none of the above.

Question

Quizplus · Accepted Answer

Maintaining the proper perspective and sense of humor demonstrates professionalism, adaptability, and the ability to handle unexpected situations. Blaming someone else or asking to reschedule can damage the relationship and credibility with the prospect. Ignoring the issue and continuing as though nothing happened can also come across as unprofessional.

A Salesperson's Best Line of Defense When Something Goes Wrong