Which of the following methods of handling an objection is NOT appropriate to deal with a valid opinion or objection expressed by a prospect?
A) Direct denial
B) Compensation
C) Revisit
D) Acknowledge
E) Referral

Question

Quizplus · Accepted Answer

Direct denial is not appropriate when a prospect expresses a valid opinion or objection because it can come across as dismissive or confrontational. Instead, it's better to acknowledge their concerns and offer a thoughtful response. Compensation, revisiting, acknowledging, and referral are all appropriate methods of handling objections.

Which of the Following Methods of Handling an Objection Is