A negative-news message written in the indirect pattern should always begin with a buffer.
Correct Answer:
Verified
Q4: The most important part of a negative-news
Q8: Although I am unable to speak to
Q16: Company policy does not allow us to
Q71: In handling problems with orders, use the
Q73: Rate increases and price hikes should always
Q75: Most companies try to resolve problems and
Q77: A message rejecting a request for favors,
Q78: We apologize for any inconvenience this has
Q90: When denying a claim, use a statement
Q99: When declining an invitation, a statement, such
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents