Which of the following is the best example of an effective buffer in a bad-news letter telling a job applicant that she didn't get the position for which she interviewed?
A) Thank you for your application of March 13, wherein you applied for the medical clerk position.
B) We are very sorry to have to tell you that the medical clerk position has been filled.
C) We enjoyed meeting you last week to discuss your qualifications for the medical clerk position.
D) We are thrilled to have an applicant with your exceptional qualifications.

Question

Quizplus · Accepted Answer

Option C provides an effective buffer by thanking the applicant for meeting with the company to discuss their qualifications. This sets a positive tone before delivering the bad news that they did not get the job. Option A is too generic and does not provide a specific buffer. Option B is too direct and blunt, which can be off-putting to the applicant. Option D may initially sound positive, but it would be followed by the bad news and could come across as insincere.

Which of the Following Is the Best Example of an Effective