Question 1

Organizational politics is more common where decisions are:

Accepted Answer

Office politics flourishes when resource allocation decisions are ambiguous, complex, or lack formal rules.This occurs because decision makers are given more discretion over resource allocation, so potential recipients of those resources use political tactics to influence the factors that should be considered in the decision.

Question 2

Influence tactics that rely on expert power:

Accepted Answer

Soft influence tactics rely on personal sources of power (expert and referent), which tend to build commitment to the influencer's request.

Question 3

Describe the sources of power in organizations.

Accepted Answer

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Question 4

DoubleTalk, Inc.At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines.After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.Which form of influence is this supervisor using?

Accepted Answer

Assertiveness typically applies or threatens to apply punishment if the target does not comply.Extreme forms of assertiveness include blackmailing colleagues, such as by threatening to reveal the other person's previously unknown failures unless he or she complies with your request.

Question 5

People with high Machiavellian values tend to:

Accepted Answer

People with high Machiavellian values are comfortable with getting more than they deserve, and they believe that deceit is a natural and acceptable way to achieve this goal.

Question 6

People with expertise tend to have more influence using persuasion, whereas those with a strong legitimate power base are usually more successful applying _____.

Accepted Answer

The most appropriate influence strategy depends on a few contingencies.People with expertise tend to have more influence using persuasion, whereas those with a strong legitimate power base are usually more successful applying silent authority.

Question 7

The Accounting Department Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to and received support from the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system, he agreed to test it in a pilot project.What other form of influence is Krystal using?

Accepted Answer

Upward appeal is gaining support from one or more people with higher authority or expertise.

Question 8

Beswick Company Your team is allocated a project involving a major client, the Beswick Company.Although the organization has many clients, this client, and project, is the largest source of revenue and affects the work of several other teams in the organization.The project requires continuous involvement with the client, so any problems with the client are immediately felt by others in the organization.Jamie, a member of your team, is the only person in the company with whom this client is willing to deal.It can be said that Jamie has:

Accepted Answer

Substitutability refers to the availability of alternatives.Power is strongest when someone has a monopoly over a valued resource.Conversely, power decreases as the number of alternative sources of the critical resource increases.

Question 9

Beswick Company Your team is allocated a project involving a major client, the Beswick Company.Although the organization has many clients, this client, and project, is the largest source of revenue and affects the work of several other teams in the organization.The project requires continuous involvement with the client, so any problems with the client are immediately felt by others in the organization.According to the model of power, your team has:

Accepted Answer

Centrality refers to the degree and nature of interdependence between the power holder and others.If one has high centrality, most people in the organization would be adversely affected by his/her absence, and they would be affected quickly.

Question 10

DoubleTalk, Inc.At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines.After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.What form of influence are the employees using?

Accepted Answer

When people lack sufficient power alone to influence others in the organization, they might form a coalition of people who support the proposed change.

Question 11

Introducing clear rules for resource allocation is one way of:

Accepted Answer

The conditions that fuel organizational politics also give us some clues about how to control dysfunctional political activities.One strategy to keep organizational politics in check is to introduce clear rules and regulations to specify the use of scarce resources.

Question 12

Briefly describe the strategies of expert power that cope with uncertainty in organizations.

Accepted Answer

The answer of Briefly describe the strategies of expert power...

Question 13

What is power? Explain the important features of power.

Accepted Answer

The answer of What is power? Explain the important features...

Question 14

Organizational politics may be reduced by:

Accepted Answer

One of the most important strategies of reducing organizational politics is for leaders to become role models of organizational citizenship rather than symbols of successful organizational politicians.

Question 15

People who seldom trust coworkers and tend to use cruder influence tactics have:

Accepted Answer

People with high Machiavellian values are comfortable with getting more than they deserve, and they believe that deceit is a natural and acceptable way to achieve this goal.They seldom trust coworkers and tend to use cruder influence tactics, such as bypassing one's boss or being assertive, to get their own way.

Question 16

The Accounting Department Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to and received support from the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system, he agreed to test it in a pilot project.What form of influence is Krystal mainly using here?

Accepted Answer

When people lack sufficient power alone to influence others in the organization, they might form a coalition of people who support the proposed change.

Question 17

Hogan Company A new employee in the finance department of the Hogan Company prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

Accepted Answer

Those who control valued resources or knowledge will wield power only when others are aware of these sources of power-in other words, when the power is visible.People often use public symbols as cues to make their power sources known to others.Many professionals display their educational diplomas and awards on office walls to remind visitors of their expertise.

Question 18

Hogan Company A new employee in the finance department of the Hogan Company prominently displays diplomas and past awards indicating his financial expertise.What type of power is this employee most likely trying to attain?

Accepted Answer

Expert power, on the other hand, originates mainly from within the power holder.It is an individual's or work unit's capacity to influence others by possessing knowledge or skills others value.One important form of expert power is the (perceived) ability to manage uncertainties in the business environment.

Question 19

Explain the important contingencies of power.

Accepted Answer

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Question 20

Organizational politics typically involves:

Accepted Answer

The influence tactics are perceived as organizational politics when they seem to be self-serving behaviors at the expense of others and possibly contrary to the interests of the entire organization.

Quiz 10: Power and Influence in the Workplace