Alan is attentive to customers when his supervisor is present but inattentive when his supervisor is absent. In this scenario, Alan's behavior exemplifies _____.
A)consistency
B)reliability
C)validity
D)reactivity

Question

Quizplus · Accepted Answer

Alan's behavior changes depending on the presence of his supervisor, which indicates that he is reacting to the supervisor's observation. This is an example of reactivity.

Alan Is Attentive to Customers When His Supervisor Is Present