Place the phases of the cost life cycle (value chain) in the correct order from upstream to downstream activities.
A) Manufacturing, R&D, Design, Customer Service, Marketing & Distribution.
B) Design, R&D, Marketing & Distribution, Manufacturing, Customer Service.
C) Customer Service, Design, R&D, Manufacturing, Marketing & Distribution.
D) R&D, Design, Manufacturing, Marketing & Distribution, Customer Service.
E) Marketing & Distribution, Customer Service, Design, R&D, Manufacturing.

Question

Quizplus · Accepted Answer

The correct order for the cost life cycle (value chain) from upstream to downstream activities is R&D, Design, Manufacturing, Marketing & Distribution, and Customer Service. This is because the R&D and design phases come before actual production, which is followed by marketing and distribution to reach customers. Customer service comes last in the value chain as it occurs after the product has been sold and is being used by the customer. Option D correctly places the phases in the correct order.

Place the Phases of the Cost Life Cycle (Value Chain)