Question 1

Unions have a major effect on the work environment and do all of the following EXCEPT:
A)provide input on company benefit plan designs
B)get involved in employee discipline concerns
C)impact the relationships between employees and the organization
D)reduce the need for effective HR policies and procedures
E)influence working conditions in the organization

Accepted Answer

Unions do not reduce the need for effective HR policies and procedures. In fact, unions often have their own policies and procedures that must be followed in addition to the organization's policies and procedures.

Question 2

Employees help convince co-workers to join a union by doing all the following EXCEPT:
A)home visits
B)speeches
C)handing out pamphlets after work
D)conversations
E)having discussions during work meetings

Accepted Answer

Having discussions during work meetings is typically not allowed as it can disrupt work and may violate company policies regarding union activities during work hours.

Question 3

Changes occur in the human resources function when unions are present such as:
A)specialists in labour relations are added
B)line managers get increased authority
C)discipline is determined and enforced by line supervisors
D)record keeping moves to departments to ensure more accuracy
E)training becomes the responsibility of the union leadership

Accepted Answer

When unions are present, organizations often add specialists in labor relations to handle negotiations, grievances, and other union-related activities.

Question 4

In 2012,the most highly unionized industry sector was:
A)utilities
B)manufacturing
C)education
D)food and beverage
E)public administration

Accepted Answer

The answer of In 2012,the most highly unionized industry sector...

Question 5

Common provisions in Union-Management agreements include which of the following?
A)duration of agreement
B)management rights
C)income maintenance
D)cost of living wage increases
E)all of the choices

Accepted Answer

All of the choices are common provisions in Union-Management agreements. Duration of agreement specifies the length of the contract. Management rights define the scope of employer discretion in managing the business. Income maintenance provisions are designed to protect workers from financial loss due to layoffs or reductions in hours. Cost of living wage increases adjust wages to keep up with inflation.

Question 6

From the industrial relations perspective,institutional intervention can be used to:
A)correct the power imbalance between labour and management
B)eliminate conflict all together
C)determine legally binding rules that apply to each specific workplace
D)introduce technological changes to the workplace
E)manage public perception

Accepted Answer

Institutional intervention can be used to correct the power imbalance between labour and management. This can include the creation and enforcement of labour laws, regulations, and policies that protect workers' rights and prevent exploitation by management. Eliminating conflict altogether is not always possible, and introducing technological changes or managing public perception are not the primary purposes of institutional intervention in industrial relations. While legally binding rules may be established as a result of institutional intervention, this is not its sole purpose.

Question 7

Unfair labour practices by management can include which of the following?
A)contributing extensively to the formation of a union
B)interfering in the formation of a union
C)discriminating against an employee because the employee is,or is not,a member of a trade union
D)intimidating or coercing employees to join or not join a union
E)all of the choices

Accepted Answer

Unfair labour practices by management can include contributing extensively to the formation of a union (which interferes with the employees' independent representation), discriminating against an employee because the employee is, or is not, a member of a trade union, and intimidating or coercing employees to join or not join a union. Therefore, all of the choices are correct.

Question 8

The labour negotiating process whereby disputing parties voluntarily choose to reconcile their differences through a third party is called:
A)mediation
B)conciliation
C)arbitration
D)delegation
E)facilitation

Accepted Answer

Mediation is the labour negotiating process whereby disputing parties voluntarily choose to reconcile their differences through a neutral third party (the mediator). The mediator works to facilitate discussions and assist both parties in reaching a mutually acceptable resolution to their dispute. Unlike arbitration, mediation does not result in a binding decision, and both parties must agree to any settlement reached through the process.

Question 9

All jurisdictions require a collective agreement to include a provision for final settlement by a(n)_________,of all differences concerning the interpretation or administration of a contract,without stoppage of work.
A)mediator
B)conciliator
C)arbitrator
D)facilitator
E)operator

Accepted Answer

The provision for final settlement without stoppage of work indicates that the method should be binding, which is the case when an arbitrator is involved. The other options - mediator, conciliator, facilitator, and operator - do not have binding decision-making power. Therefore, arbitrator is the most suitable choice.

Question 10

Sometimes workers get together and form a union,an organization that does which of the following?
A)has the legal authority to represent workers
B)can negotiate the terms and conditions of employment
C)administers the collective agreement
D)collects dues from members
E)all of the choices

Accepted Answer

A union is an organization that represents workers in negotiations with employers for better wages, benefits, and working conditions. It has legal authority to represent workers, negotiate employment terms, administer the collective agreement, and collect dues from members. Therefore, all the choices mentioned are correct.

Question 11

The Canadian Labour Congress has more than 3 million members and:
A)is the only labour federation in Canada
B)influences public policy within the provinces
C)is the largest labour federation in Canada
D)is a branch of the Canadian Union of Public Employees
E)has little influence over member unions

Accepted Answer

The Canadian Labour Congress is the largest labour federation in Canada, representing over 3 million members from various unions and sectors. It is not the only labour federation in Canada, as there are also other national and regional labour organizations. The CLC plays an important role in advocating for workers' rights and influencing public policy at the federal level. It operates independently from any specific union, and is not a branch of the Canadian Union of Public Employees or any other union. Therefore, option C is the best choice. Option E is also incorrect as the CLC has significant influence over its member unions.

Question 12

The International Brotherhood of Teamsters is an example of:
A)an employer-owned union
B)an international union
C)a local union
D)a craft union
E)a very small union

Accepted Answer

The International Brotherhood of Teamsters is an international union, as the name suggests. This means that it represents members in various industries and professions across multiple locations or countries.

Question 13

Some common key aspects of labour legislation in Canada include which of the following?
A)right to join a union
B)good faith bargaining
C)conciliation
D)prohibition on unfair labour practices
E)all of the choices

Accepted Answer

All of the choices listed (right to join a union, good faith bargaining, conciliation, prohibition on unfair labour practices) are key aspects of labour legislation in Canada. These aspects are designed to promote fair and balanced relationships between employers and employees, by ensuring that workers have the right to voice their concerns and negotiate for better working conditions and wages, while employers have the ability to run their businesses effectively and efficiently. Together, these key aspects help to ensure that the Canadian labour market remains competitive and sustainable over the long-term.

Question 14

According to a recent survey of 1,400 adult Canadians,among unionized employees __________ of respondents believe unions are as relevant today as they have ever been.
A)80 per cent
B)95 percent
C)67 percent
D)71 percent
E)59 percent

Accepted Answer

The survey found that 71 percent of unionized employees believe that unions are as relevant today as they have ever been. This indicates that a significant majority of union members see value in their union membership and continue to support the role of unions in contemporary labor relations.

Question 15

The approach to union activities that says that the labour movement has a mission to protect workers,increase pay,improve working conditions,and generally help workers is called:
A)commercial unionism
B)business unionism
C)industrial unionism
D)professional unionism
E)Soviet unionism

Accepted Answer

Business unionism focuses on improving the economic conditions of workers, such as pay and working conditions, aligning with the mission described.

Question 16

Job seekers cannot get a job with a certain organization because they are not members of the union that represents the workers at that company,and they must belong to the union to be hired there.This is an example of a(n):
A)closed shop
B)union shop
C)dues checkoff shop (Rand Formula)
D)management rights
E)illegal discrimination

Accepted Answer

A closed shop is a workplace where only union members can be employed. This means that job seekers who are not members of the union that represents the workers in that company cannot get a job there. The closed shop is illegal in many countries including the United States, but it is legal in some other countries like Australia, the United Kingdom, and Canada.

Question 17

Unions that attempt to influence government policies on economic issues are referred to as practicing:
A)business unionism
B)social unionism
C)commercial unionism
D)political unionism
E)policy unionism

Accepted Answer

The answer of Unions that attempt to influence government policies...

Question 18

___________ provide management with the freedom to operate the business subject to any terms in the collective agreement.
A)Employer rights
B)Management rights
C)Contract rights
D)Employee rights
E)Bargained rights

Accepted Answer

Management rights refer to the authority given to the management to operate and manage the business as they deem fit, as long as it does not conflict with the terms of the collective agreement. This includes decisions about hiring, firing, promotions, and day-to-day operations.

Question 19

In a union drive,the cards that prospective union members sign to show support for a union are called:
A)preauthorization membership cards
B)paid membership cards
C)authorization cards
D)petition sheets
E)spite-management cards

Accepted Answer

The cards that prospective union members sign to show support for a union are called authorization cards. These cards provide the union with proof of support from employees and can be used in a union election to demonstrate that a majority of employees support unionization.

Question 20

The act that regulates the right to bargain or strike for federal public employees is called the:
A)Public Service Union Act
B)Public Service Staff Relations Act
C)Canada Employees Act
D)Rand Formula Act
E)Public Service Commission Act

Accepted Answer

The act that regulates the right to bargain or strike for federal public employees is called the Public Service Staff Relations Act (PSSRA). The other options mentioned do not pertain specifically to the right to bargain or strike for federal public employees.

Quiz 13: The Union-Management Framework

Unions have a major effect on the work environment and do all of the following EXCEPT:

Employees help convince co-workers to join a union by doing all the following EXCEPT:

Changes occur in the human resources function when unions are present such as:

In 2012,the most highly unionized industry sector was:

Common provisions in Union-Management agreements include which of the following?

From the industrial relations perspective,institutional intervention can be used to:

Unfair labour practices by management can include which of the following?

The labour negotiating process whereby disputing parties voluntarily choose to reconcile their differences through a third party is called:

All jurisdictions require a collective agreement to include a provision for final settlement by a(n) _________,of all differences concerning the interpretation or administration of a contract,without stoppage of work.

Sometimes workers get together and form a union,an organization that does which of the following?

The Canadian Labour Congress has more than 3 million members and:

The International Brotherhood of Teamsters is an example of:

Some common key aspects of labour legislation in Canada include which of the following?

According to a recent survey of 1,400 adult Canadians,among unionized employees __________ of respondents believe unions are as relevant today as they have ever been.

The approach to union activities that says that the labour movement has a mission to protect workers,increase pay,improve working conditions,and generally help workers is called:

Job seekers cannot get a job with a certain organization because they are not members of the union that represents the workers at that company,and they must belong to the union to be hired there.This is an example of a(n) :

Unions that attempt to influence government policies on economic issues are referred to as practicing:

___________ provide management with the freedom to operate the business subject to any terms in the collective agreement.

In a union drive,the cards that prospective union members sign to show support for a union are called:

The act that regulates the right to bargain or strike for federal public employees is called the: