Management should consider several issues when resolving grievances EXCEPT:
A)complaints need to be carefully investigated
B)decisions need to be based on facts
C)only union members should be questioned during the investigation
D)a record of the cause of each grievance should be kept
E)final solutions should be explained to all involved

Question

Quizplus · Accepted Answer

It is important to investigate complaints based on facts, keep records of the cause of each grievance, and explain final solutions to all involved. However, it is not necessary to limit questioning during the investigation to only union members. All parties involved in the grievance should be questioned to obtain a complete and accurate understanding of the issue.

Management Should Consider Several Issues When Resolving Grievances EXCEPT