Which of the Following Describes Why a Customer Who Had

Which of the following describes why a customer who had a great experience with a product or service would be reluctant to recommend it to a friend?

A) There is worry that a recommendation may result in a dissatisfying experience for a friend.
B) There are personal costs in making a recommendation.
C) No one wants to be put on the spot to explain something.
D) The recommendation does not make the customer look good.
E) All these answers are correct.