When a customer makes a recommendation for (or against)a specific brand to another customer,it is called a(n)
A)branded service.
B)reminder.
C)must-buy.
D)informative transaction.
E)pass-along.

Name: When a customer makes a recommendation for (or against)a specific brand to another customer,it is called a(n) A)branded service. B)reminder. C)must-buy. D)informative transaction. E)pass-along.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Pass-along occurs when one customer passes information on to one or more other customers.

When a Customer Makes a Recommendation for (Or Against)a Specific