Question 1

Many ERP failures occur because the business managers and MIS professionals ___________ the complexity of the planning,development and training required by an ERP implementation.

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Question 2

The ___________ components of ERP systems typically collect information used throughout the organisation (including data used in many other ERP components),organise it and apply analytical tools to assist managers with decisions.

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Question 3

How does integrating ERP create additional business value?

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Question 4

Measuring ERP success is extremely difficult.One of the best methods is the balanced scorecard.Why is the balanced scorecard method one of the best methods to evaluate ERP success,and which perspectives does it consider?

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The answer of Measuring ERP success is extremely difficult.One of...

Question 5

Considerable evidence shows that supply chain integration results in superior supply chain capabilities,which drives a company's ___________.

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Question 6

SCM,CRM and ERP are typically interdependent applications.If one application's performance is sub-optimal,a company's entire ______________________ ___________ is affected.

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Question 7

______________ application integration middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

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Question 8

ERP systems serve as the organisation's backbone in providing fundamental ___________ support.

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Question 9

Integrations are achieved by using ___________.

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Question 10

While the selection process of ERP (or any software,for that matter) is challenging,one of the biggest challenges of an ERP system is cost.ERP systems contain multiple complex components that are not only expensive to purchase,but also expensive to implement.Costs can include the software itself,consulting charges,hardware expenses and training fees.However,an even bigger challenge for firms is implementing ERP systems.What are some of the aspects of that challenge?

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Question 11

___________and ERP complement each other by allowing companies to establish a web presence and fulfil orders expeditiously.

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Question 12

The market for ERP systems,such as those produced by SAP,Oracle,Sage,Infor and Microsoft,is growing every year-and the number of smaller players is also increasing.Cloud computing is at the foundation of all modern ERP systems due to its agility and responsiveness to changing business needs.What do agility and responsiveness imply for the future of ERP?

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Question 13

List the two different types of ERP components and identify which components are primarily focused on external operations.

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Question 14

Accounting and finance ERP components manage accounting data and financial processes ___________ the enterprise,with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management.

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Question 15

The heart of an ERP system is a ___________ ___________that collects information from and feeds information into all the ERP system's individual application components (called modules),supporting diverse business functions such as accounting,manufacturing,marketing and human resources.

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The answer of The heart of an ERP system is...

Question 16

Supply chain management (SCM) involves the management of material flows,information flows and financial flows between and among stages in a supply chain,to maximise total supply chain effectiveness and profitability.What are the five basic components of SCM?

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Question 17

To achieve success such as reducing operating costs,improving asset productivity and compressing order cycle time,an organisation should follow the seven principles of SCM.These seven principles run counter to previous built-in functional thinking of how companies organise,operate and serve customers.Old concepts of supply chains are typified by discrete manufacturing,linear structure and a focus on buy-sell transactions ('I buy from my suppliers;I sell to my customers').Because the traditional supply chain is spread out linearly,some suppliers are removed from the end customer.Collaboration adds the value of visibility for these companies.What are the seven new principles of SCM that organisations should follow?

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The answer of To achieve success such as reducing operating...

Quiz 9: Enterprise Information Systems: ERP and SCN