What type of system can take an incoming telephone number and display the caller's name along with notes detailing previous conversations?
A)Complaint management system
B)Contact management system
C)Contact service system
D)Contact visualisation system

Question

Quizplus · Accepted Answer

A contact management system is designed to store and organize information about individuals or organizations, including their contact information and any notes related to previous interactions. It can integrate with phone systems to display the caller's name and any relevant notes when they call. A complaint management system, contact service system, and contact visualization system may also be able to display caller information, but they are not specifically designed for this purpose.

What Type of System Can Take an Incoming Telephone Number