CRM moves far beyond technology by identifying customer needs and designing specific marketing campaigns tailored to each.How does this capability enable businesses to treat their customers?
A)As part of a family
B)As individuals
C)With respect
D)All of the answers are correct

Question

Quizplus · Accepted Answer

By designing specific marketing campaigns tailored to each customer, businesses can treat their customers as individuals, rather than a generic mass. This allows for a more personalized and meaningful relationship between the business and the customer, which can result in increased customer loyalty and satisfaction.

CRM Moves Far Beyond Technology by Identifying Customer Needs and Designing