Which of the Following Is a Reason Why Process Management

Which of the following is a reason why process management is important for organizations?

A) It assists organizations in recruiting the most suitable employees whose values match the culture of the organization.
B) It helps organizations to segment customers into natural groups in order to customize products that are better able to meet customers' needs.
C) It assists organizations in identifying opportunities for improving quality and operational performance.
D) It helps organizations to increase employee morale and commitment to the organization.