Organizations can assess worker satisfaction by:
A)measuring the improvements in team selection and planning processes.
B)analyzing data related to time taken by the management team to respond to employee suggestions,and the number of suggestions implemented.
C)assessing the employee understanding of problem-solving approaches and the frequency of use of quality improvement tools by the employees.
D)conducting a formal survey that includes questions regarding quality of worklife,teamwork,opportunities and training provided,and leadership.

Question

Quizplus · Accepted Answer

Conducting a formal survey that includes questions regarding quality of worklife, teamwork, opportunities, and training provided, and leadership is the most direct and systematic method for assessing worker satisfaction. It offers a comprehensive understanding of the employees' perspectives on various aspects of the organization and allows for comparisons and analysis of responses. The other options focus on specific processes or behaviors related to quality improvement, but may not capture the overall satisfaction or motivation of the workers.

Organizations Can Assess Worker Satisfaction By