Routine messages should present any negatives as positively as possible, while still being clear about the negative.

Question

Quizplus · Accepted Answer

Routine messages are meant to inform or update recipients about a specific subject matter. When presenting negatives, it is important to use positive language and tone while still being clear and direct about the negative aspect. This helps to maintain a professional and positive relationship between the sender and receiver.

Routine Messages Should Present Any Negatives as Positively as Possible