Negative messages should never use the direct approach.

Name: Negative messages should never use the direct approach.
Brand: Quizplus
Rating: 4.8 (35 reviews)

Question

Quizplus · Accepted Answer

Negative messages can use the direct approach, but they should be written with tact and empathy. A direct approach ensures that the message is clear and concise, making it easier for the recipient to understand the message. However, negative messages should also be written with empathy and understanding to help soften the blow and maintain a positive relationship with the recipient.

Negative Messages Should Never Use the Direct Approach