Which of the following is the BEST action that managers can take to prepare employees to accept negative messages?
A) Write "important" in capital letters in the subject line of the memo or e-mail.
B) Give full information as it becomes available.
C) Hint that there are problems, but withhold the specifics for the official announcement.
D) Circulate bad news unofficially through the grapevine.
Correct Answer:
Verified
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