Areas that are examined by the ISO 9000 certification team include all of the following except _____.
A) design (product or service specifications)
B) process control (instruction for manufacturing or service functions)
C) purchasing service (e.g., instructions for conducting after-sales service)
D) environmental management standards

Question

Quizplus · Accepted Answer

Areas that are examined by the ISO certification team include design (product or service specifications), process control (instruction for manufacturing or service functions), purchasing, service (e.g., instructions for conducting after-sales service), inspection and testing, and training.

Areas That Are Examined by the ISO 9000 Certification Team