When a firm assesses its performance by asking questions such as "How do our customers view us?" and "What core competencies do we need?",it is using which tool?
A) The strategy map
B) The triple bottom line
C) The balanced scorecard
D) A PESTEL analysis

Question

Quizplus · Accepted Answer

The balanced scorecard includes questions such as "How do our customers view us?" and "What core competencies do we need?"

When a Firm Assesses Its Performance by Asking Questions Such