After taking a phone message,you should
A)Repeat the message and phone number back to the caller
B)Put the caller on hold
C)Transfer the caller
D)Lay the phone down

Question

Quizplus · Accepted Answer

By repeating the message and phone number back to the caller, you ensure that you have accurately recorded the information and give the caller an opportunity to correct any mistakes before ending the call.

After Taking a Phone Message,you Should