The use of familiar words in business messages is most likely to
A) distract attention from the message.
B) decrease the credibility of the message.
C) cause the readers' attention to wander because of boredom.
D) decrease the specificity of the message.
E) help the readers to process the information easily.

Question

Quizplus · Accepted Answer

Whenever possible,one should choose short,conversational,and familiar words in business messages so that they are easier for readers to interpret.Using longer,less common words to "sound smart" rarely pays off.They slow processing and distract from your message.They may even inadvertently send the signal that you are out of touch,quirky,or arrogant.

The Use of Familiar Words in Business Messages Is Most