Ross,a mid-level manager,resents the time it takes to manage subordinates' performance.He comes up with a great technique.He notes how often an employee arrives late for work in the morning or returns late from lunch or breaks.He judges all aspects of employee behavior based on promptness (good)or tardiness (bad).What kind of performance observation error has Ross made?
A)Halo effect
B)Leniency
C)Central tendency
D)Recency
E)Primacy

Question

Quizplus · Accepted Answer

Ross has made the halo effect error, as he is judging all aspects of employee behavior based on a single characteristic - promptness or tardiness. He is essentially assuming that an employee who is tardy must have other negative qualities as well, and vice versa.

Ross,a Mid-Level Manager,resents the Time It Takes to Manage Subordinates