The internal forces that can push change in unplanned directions include all of the following EXCEPT:
A) interdepartmental politics.
B) long-established working practices that are difficult to dislodge.
C) deep-seated perceptions and values that are inconsistent with desired change.
D) industry-wide trends affecting an entire sector.

Question

Quizplus · Accepted Answer

Industry-wide trends affecting an entire sector are not internal forces, but rather external forces beyond the organization's control. Internal forces refer to factors within an organization that can influence change. The other three options, interdepartmental politics, long-established working practices, and deep-seated perceptions and values, are all internal forces that can resist or redirect change efforts.

The Internal Forces That Can Push Change in Unplanned Directions