How does a small business owner seek to tackle the need to create as efficient an operation as is possible?
A) understand customer expectations and translate this into processes
B) think in terms of product consistency
C) recruit, trained and educated employees with customer contact skills
D) plan their business layout
E) all of the above

Question

Quizplus · Accepted Answer

All of the above options are important for a small business owner to create an efficient operation. Understanding customer expectations and translating them into processes can help streamline operations and reduce waste. Thinking in terms of product consistency can also help improve efficiency by reducing errors and the need for rework. Recruiting, training, and educating employees with customer contact skills can improve customer satisfaction and reduce the need for multiple contacts with the business. Planning the business layout can also improve efficiency by optimizing the use of space and reducing the need for unnecessary movement or storage. Therefore, all of these options are essential for a small business owner seeking to create an efficient operation.

How Does a Small Business Owner Seek to Tackle the Need