_______ can be thought of as a management system which seeks to assimilate the concept of quality improvement across the entire organization.
A) ISO 14000
B) TQM
C) Six Sigma
D) DMAIC
E) ISO 9000

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) is a holistic approach to quality improvement that involves every employee and department in an organization. It aims to continuously improve processes and products, reduce waste, and enhance customer satisfaction. It is not just a set of tools or a specific standard like ISO 9000 or Six Sigma, but a management philosophy that requires a long-term commitment and cultural change. ISO 14000 is a standard for environmental management, Six Sigma is a methodology for reducing defects and variability, and DMAIC is a problem-solving process used in Six Sigma.

_______ Can Be Thought of as a Management System Which