MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.
-Who should develop the employees' goals for the MBO program?
A)Kay
B)the division head
C)the employees
D)Kay and the employees

Question

Quizplus · Accepted Answer

MBO stands for Management by Objectives, which means the process of setting mutual goals and continuously tracking and measuring progress towards achieving those goals. It is important that the goals are representative of the objectives of the organization as well as the employees. Therefore, it is best for the employees to be involved in setting their own goals under the guidance of their manager (Kay in this case). This ensures that the goals are specific and achievable, and that the employees take ownership of them. However, Kay should also provide guidance and ensure that the goals set are in line with the overall objectives of the organization.

MBO (Scenario) Kay Was Excited. She Had Just Returned from a Manager's