A-Z Goal Setting and Planning (Scenario)
Organizations ABC and XYZ are both in the same industry and vie for the same set of customers in the marketplace. At ABC, goals are set at the top level of management each year and then broken into subgoals for each organizational level. Similarly, plans are developed at the top level and then reformulated and delegated to managers at the middle and lower levels. At XYZ, goals are developed at the top level, and then those managers meet with their subordinates at the next lower level to establish mutually agreeable goals. The middle managers then meet with the first-level managers to establish mutually agreeable goals. Finally, the first-level managers meet with each of their employees and establish mutually agreeable goals. Annual plans are then developed by organization members at all levels to meet their specific needs.
-Which goal setting approach is used at XYZ?
A)management by objectives
B)specific
C)traditional goal setting
D)strategic

Question

Quizplus · Accepted Answer

The approach used at XYZ is management by objectives, as goals are established through the collaborative effort of managers and subordinates at all levels. This approach allows for greater participation and ownership of goals, as well as accountability for results. Choice B (specific), C (traditional goal setting), and D (strategic) do not accurately describe the goal setting approach used at XYZ.