Social media is a communications tool which should not be used by managers to ________.
A)publish one-way messages to employees
B)manage human resources
C)tap into innovation and talent
D)share ideas with anyone outside the company

Question

Quizplus · Accepted Answer

Social media is meant to be a tool for two-way communication and engagement. Using it to publish one-way messages to employees goes against this purpose and limits the potential benefits of social media. Managers should aim to facilitate open dialogue and collaboration through social media, rather than using it as a broadcast channel.

Social Media Is a Communications Tool Which Should Not Be